Borrowing and Returning Items FAQs

  • General Questions

    The Frisco Public Library does not charge daily fines for overdue items.

    If you have overdue items, your account will be blocked (which means you won’t be able to place holds or check out new items) until all overdue items are checked in.

    If items are kept more than 30 days overdue, your account will be turned over to a collections service. These items are assumed lost and your account is charged for the price of each item, a per-item processing fee (the price of making a regular book from a library vendor into a proper library book), and a referral fee. If the items are returned in good condition, the price of the items and the processing fees are waived. The $20 referral fee is non-refundable.

    We have four return locations:

    • Inside the library's lobby, to the left of the library entrance.
    • At the drive-thru on the east side of the building.
    • At the book locker located inside the Frisco Athletic Center.
    • At the book locker located inside Stonebriar Centre outside of CONNECTION, opens a new window.

    You can pickup holds at three locations:

    • Inside the Frisco Public Library from the holds shelves and through the drive-thru window on the east side of the building.
    • At the book locker inside the Frisco Athletic Center (FAC).
    • At the book locker at CONNECTION, opens a new window inside Stonebriar Centre.

    Please note: If you have placed items on hold for FAC or CONNECTION, an "in transit" status will be assigned prior to delivery. However, this does not mean they are currently on the way to the lockers. We have a limited number of lockers available at each location, so your status may remain "in transit" for a few days. 

    While the library has one location, you can pick-up holds and return books to our book locker inside the Frisco Athletic Center or the book locker at CONNECTION, opens a new window inside Stonebriar Centre. 

    CONNECTION, opens a new window inside Stonebriar Centre also has a small children's collection available for checkout.

    You can opt-in to view a list of your checkout history. The default setting is for this feature to be disabled. If you choose to opt-in or remove this setting, changes may take 24 hours.

    To opt-in or to opt-out for checkout history:

    • Log in to your account. 
    • Open "My Settings". Go to "Borrowing History" in "Account Preferences".
    • Enable toggle for borrowing history.

    Government entities could request your checkout history and information will be provided to government entities in accordance with Library policies. By enabling checkout history for your account, you are doing so at your own risk.

    To view checkout history:

    • Log in to your account. 
    • Open "Borrowing History" on the "Checked Out" tab.
    • Titles will appear after the item is returned.
    • Titles checked out prior to enabling checkout history will not display.

    The Frisco Library does not participate in the TexShare program. To find the nearest participating public library, please visit the Texas State Library website.

    A member may check out up to 100 items at a time. Within those 100 items, there are some limits by collection. At any given time, a member may check out:

    • eBooks and eAudiobooks (Frisco residents only) - 10 per card; one or two week check-out
    • Holiday Picture Books - 10 per card; one week check-out
    • Book Club Kits – 2 per card; six week check-out
    • Cake Pans - 2 per card; two week check-out
    • Maker Kits - 2 per card; two week check-out
    • Theme Kits (Sensory, STEM, and Story Time) - 2 per card; two week check-out
    • Travel Kits - 2 per card; two week check-out
    • Ukuleles - 2 per card; two week check-out

    All other books, movies, and audiobooks check out for a two week period.

    Items will automatically renew up to three times unless a member's account is blocked, the item has a hold for another member, or the renewal limit has been reached.